How to customize email templates?

Modified on Fri, 27 Jun at 12:14 PM

If you would like to send invitations, reminders or follow-up emails for your events, you can customize those directly via the Swisscom Veertly platform, under Attendees and then click on the menu icon in the top right corner and then on email templates. See how it is done in the video below.

To send specific email templates depending on registration state you can use filters to send for example reminders or follow-ups to pre-registered, registrants/guests who have not visited the live event, so they can watch recordings of a live sessions or receive additional content like downloads. Also with ‘email sent and email not sent,’ you can filter who you have already sent an email to and who you haven't.